About the speakers : - Mr. Iyad Eid: Mr. Iyad Eid is a distinguished healthcare leader specializing in risk management, patient safety, and quality improvement, currently serving as Director of the Risk Management and Patient Safety Division at Johns Hopkins Aramco Healthcare (JHAH). With over 20 years of experience in healthcare quality and risk domains, Iyad has dedicated his career to advancing best practices that promote safer, more effective care systems. He holds a Bachelor of Science in Nursing and a Master of Science in Healthcare Management, complemented by multiple professional certifications including CPHQ (Certified Professional in Healthcare Quality), CPPS (Certified Professional in Patient Safety), CPHRM (Certified Professional in Healthcare Risk Management), and other specialized training such as a Patient Safety and Quality Leadership Fellowship from the Johns Hopkins Medicine Armstrong Institute for Patient Safety and Quality. At JHAH, Mr. Eid leads strategic initiatives to strengthen clinical governance, risk mitigation, and patient safety culture across the organization. His leadership includes orchestrating large-scale safety workshops, driving collaborative governance efforts, and presenting insights on quality’s role in digital healthcare transformation at major industry conferences. Beyond operational leadership, Iyad contributes to the broader profession through research and thought leadership. His publications and projects focus on improving clinical outcomes, emergency care performance, and evidence-based safety interventions. He also actively engages with professional bodies, including serving on the Editorial Review Board of the American Society for Health Care Risk Management (ASHRM). Known for fostering learning health systems that integrate quality, safety, and innovation, Mr. Eid is a respected voice in advancing patient-centered care and risk-informed decision making in healthcare. - Ms. Abir El-Dajani: Ms. Abir EL-Dajani is a healthcare leader with over 18 years of experience in quality and patient safety at various hospitals in the private sector in the Kingdom of Saudi Arabia. Holding a Master’s degree in Quality and Patient Safety from the Royal College of Surgeons Ireland. Moreover, Ms. Abir holds certifications from the top three boards in the field of healthcare quality: Certified Professional in Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS), and CPHRM (Certified Professional in Healthcare Risk Management (CPHRM). She also received a postgraduate diploma in Total Quality Management (TQM) from American University. Through her professional career she led a numerous National and International Accreditations including : CBAHI (Saudi Central Board for Accreditation of Healthcare Institutions), JCIA (Joint Commission International Accreditation), HIMSS (Health Information and Management System Society), CAP (College of American Pathology), CHI (Saudi Council for Health Insurance), Mowaamah, and more. Her work is characterized by creativity, commitment to safety and in-depth understanding of accreditation requirements. Alongside her experience in quality and accreditation she has expertise in healthcare safety. She implements a variety of strategies to enhance patient safety such as converting hospitals to paperless operations through the use of Electronic Medical File, fully automation of medication management system, and reducing Building Safety Hazards. Her dedication to quality and Safety extends beyond hospital offices. Ms. Abir actively participates as a speaker in many quality and patient safety conferences and workshops. She collaborates with quality organizations to share best practices to enhance safety in healthcare entities. Ms. Abir El-Dajani`s professional journey is marked by a passion for quality and safety, a highly committed to hospital success in accreditation, and an ongoing pursuit for patient safety. Her exceptional leadership skills as a quality leader continue to inspire both her colleagues and other quality leaders alike. - Akram is a distinguished healthcare quality and patient-safety leader with over twenty years in the field, including thirteen focused on quality management. He holds a Bachelor’s in Nursing, a Master’s in Health Services Management, and certifications in healthcare quality CPHQ, patient safety CPPS, and Just Culture trainer and ISQua Fellowship. Akram has driven patient-safety initiatives, high-reliability practices, and human-factors–based system redesign. His work emphasizes safer clinical environments, strong event analysis, and proactive risk reduction, supported by transparent communication and multidisciplinary collaboration. Panel agenda : 1- The Myth of Safety in Modern Healthcare. 2- Why Well-Designed Safety Systems Break Down. 3- Repeating Patterns of Failure in Patient Safety. 4- From Reactive to Proactive Safety Management. 5- Building and Sustaining High-Reliability Safety Systems.
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Risk Management and Patient Safety Consultant
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Group Director of Quality and Patient Safety
Patient Safety Specialist